Privacy Policy

Last Updated: 27 July 2026

Privacy Policy for Top Merch

Top Merch ("we", "our", or "us") is committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely.

This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website or make a purchase from us.

1. Who We Are

Top Merch
Fusion, Magna Business Centre
Rotherham
S60 1FE
United Kingdom

If you have any questions about this Privacy Policy or how we process your personaldata, please contact us via the contact details provided on our website.

2. What Information We Collect

We may collect and process the following personal information:

Full name
Billing and delivery addresses
Email address
Telephone number
Payment information (processed securely by our payment providers—we do not store full payment card details)
Order history
Account login information (if you create an account)
IP address
Browser type and device information
Website usage information through cookies and similar technologies

3. How We Collect Your Information

We collect information when you:

Place an order
Create an account
Contact us
Subscribe to our newsletter
Enter competitions or promotions
Browse our website
Accept cookies

4. How We Use Your Information

We use your personal information to:

Process and deliver your orders
Take payment and prevent fraud
Manage your account
Respond to enquiries
Provide customer support
Improve our website and services
Send marketing communications where you have agreed to receive them
Comply with legal and regulatory obligations

5. Legal Basis for Processing

Under UK data protection law, we rely on one or more of the following lawful bases:

Performance of a contract
Compliance with legal obligations
Legitimate interests
Your consent (for example, for marketing emails)

You may withdraw your consent at any time.

6. Sharing Your Information

We only share your information where necessary, including with:

Payment providers
Delivery and courier companies
Website hosting providers
IT service providers
Professional advisers
Law enforcement or regulatory authorities where legally required

We never sell your personal information to third parties.

7. Payment Security

Payments are processed by secure third-party payment providers using encrypted connections. We do not store your full debit or credit card details on our systems.

8. Marketing

If you opt in, we may send you updates about new products, promotions and offers.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email or contacting us directly.

9. Cookies

Our website uses cookies to:

Make the website function correctly
Improve website performance
Analyse visitor behaviour
Remember your preferences

You can manage or disable cookies through your browser settings.

10. Data Retention

We keep your personal information only for as long as necessary to:

Provide our services
Meet legal, accounting and tax requirements
Resolve disputes
Enforce our agreements

11. Keeping Your Information Secure

We use appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse or disclosure.

Although we take reasonable precautions, no method of internet transmission or electronic storage is completely secure.

12. Your Rights

Under UK GDPR, you have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict processing
Object to processing
Request transfer of your data (where applicable)
Withdraw consent at any time where processing is based on consent
Lodge a complaint with the Information Commissioner's Office (ICO)

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

14. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

16. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact: